Jodi Southerland w mealsJodi Southerland w meals 2

Organization: Of One Accord Inc, a local grassroots non profit organization, which provides vital services to disadvantaged community members in Hawkins and Hancock County, TN.

Objectives: Provide supportive services to staff members, build lasting relationships with the community at large and ensure a brighter, more healthful tomorrow for local residents!

Background: Does poverty exist in a land of plenty? Do community members lack vital goods or services such as indoor plumbing, electricity, adequate nutrition and health services? To my dismay, I must answer ‘yes.’ Through my involvement with Of One Accord, interaction with community members and excursions into local communities on the rural roads less traveled, I have begun a journey which I hope will help me to understand more fully the roots of poverty and disadvantage in rural America

Activities: Over the past seven weeks, I have been conducting wellness assessments among community dwelling seniors served by the agency. The purpose is two-fold: 1) develop a client profile which includes demographic data and risk factors that lead to diminished quality of life and poorer health outcomes, and; 2) identify domains in which the agency’s services can be improved or tailored to meet the needs of this population. I also provide health supportive services, education and referrals to seniors through the information provided during the assessments and through my personal observations.

These interactions have led to the development of relationships with some amazing members of our communities, namely, the senior population. The stories of triumph and heartache, grit and tenacity, hard work and determination are too numerous to tell. There is one prominent theme that resounds as these senior residents reminisce and remember yester year: wisdom and the will to live are often developed through hardship and in the face of adversity.

I am also responsible for coordinating activities for our summer volunteer groups. These activities are focused primarily on our older community members and include home repair/renovation projects, house keeping, gardening, hair cuts/perms and visitations. These activities are very hands on and provide volunteer groups with an opportunity to utilize their expertise and skills and improve the lives of our senior residents in real and tangible ways. The agency’s Community Nutrition Program has benefited greatly from the services provided by our volunteer groups. Members assist with food preparation and delivery of both senior meals and youth lunches (Lunch Box Mobile Cafeteria). Volunteers accompany me as I deliver daily meals and a monthly food box to our community-dwelling seniors.

Reflection: A picture is worth a thousand words! But stories are priceless. Ms. M is a 69-year-old single woman. She has lived in Hawkins County for approximately thirty years but does not have any family members who live in the state. Five years ago she was diagnosed with cancer and her voice box was removed. She is unable to speak, smell or taste and is required to eat puréed foods. She communicated to me using a note pad. Ms. M is a very strong willed and vivacious woman but she told me that she is often lonely. The inability to speak has all but eliminated her ability to have quality social interaction with others. She does, however, attend community events and religious functions. She is not permitted to drive and depends on friends for transportation. In approximately 6 weeks, however, she will be able to speak for the first time in five years. She had a new medical device surgically implanted in her neck and is currently undergoing vocal rehabilitative therapy with a speech pathologist. Her story has been an inspiration to me. I have made several visits to her home and am always greeted with kindness and warmth. She has also been able to develop relationships with a few of our volunteers with whom she has exchanged mailing addresses.

What have I learned through my interaction with Ms. M and others like her? I have learned that making a positive impact in people’s lives is not as complicated as we may think. A little time, conversation and commitment can go a long way. People helping people, hand in hand along life’s journey! Impacting the world, one person at a time.

Namwianga, Zambia

    1.  Learn how to Knit

Most of the older ladies here know how to knit.  I wanted to learn how to knit so I could master this skill during my time here.  Luckily one of my aunts was kind enough to help me get started on this endeavor before I left.  After starting over twice, I am finally making progress and my scarf is coming along quite nicely.  Hopefully it’ll be finished by the time I come back. 

  1. Use your head

A lot of the women here transport their goods on their head.  This is the ultimate etiquette lesson.  The other day when John, Joseph, and I were coming back from Livingstone, we decided to walk the 7 km back to the house.  I had bought some things that were quite heavy so this was not the easiest walk.  After about 1 km, Joseph suggested that I carry the bag on my head.  This worked for about 5 minutes before I convinced them to take a cab. 

  1. Master tying a chitenge

A chitenge is a wrap that is worn around a woman’s waist.  They are also used to tie a baby onto the mother’s back.  Obviously since I don’t have any children I was using it for the former reason.  I am not a girly girl, so having to wear a skirt everyday has been quite difficult for me.  I would much rather wear jeans and a t-shirt, however it is very important to respect the culture.  So as they say, “when you’re in Rome do as the Romans do.”  It is very difficult to tie one unless you have some put onto the chitenge.  Unfortunately I found that out the hard way.  The first day I wore one without the ties, the chitenge constantly kept coming open.  The Zambian women can effortlessly tie them without any ties made and a baby on their back.  Maybe I can get some tips from the women and actually master this before I leave. 

  1. Learn Tonga

In the southern region where I am staying Tonga is the main language spoken.  Many people can speak multiple languages, especially since there are seventy-two languages spoken within the country of Zambia.  I can’t talk the talk, but apparently I can walk the walk.  I say this because I’ve already had a couple people come up to me speaking in Tonga, but all I could do was stare at them blankly.  So far I’ve mastered about five words in Tonga, so I have a very long way to go. 

      5.  Start a family

The majority of the people here get married quite young and start a family almost immediately.  Everyone will ask me questions in this exact order.  1) How many children do you have?  2) Are you married?  This nurse Freddie told me the timeline for getting a spouse, which ironically sounds just like the philosophy that most Lipscomb students follow.  For those of you who don’t know what that is, it is to get engaged by your senior year and married the summer after you graduate.  Well I’m just going to have to nix this step because I don’t plan on accomplishing this before I leave.    

Although I am rather far away from my goal of becoming a Zambian and have quite a lot of work to do in the time left here, I look forward to learning more about the Zambian culture.  I love being able to experience another culture from a first hand perspective.  It has been an amazing experience so far and I enjoy every day of it. 

June 29, 2010

by John Sauer

Huffington Post

Sauer WASH in schools

I've been traveling the past three weeks in Bangladesh and West Bengal visiting water, sanitation and hygiene (WASH) organizations and their field programs. I've covered a fair amount of ground and have seen the work of local governments, the UN and international and local NGOs.

Five to ten years ago many villagers did not have safe drinking water or a sanitary latrine -- the situation on the ground has improved. In Bangladesh, deaths caused by diarrhea have decreased significantly in the past several years.

Many folks I spoke with attribute the substantial drop in death rates to the increase in the amount of safe drinking water. In most villages I visited families had their own tube well, though some did share a well with a few other families. Before this rapid expansion of a water source close to the home, many families collected water from the ubiquitous unprotected ponds of Bangladesh and West Bengal. According to Water For People country coordinator Rajashi Mukherjee, "The ponds are absolute death traps; hygiene is the last thing you can associate with them." Fortunately, with the proliferation of tube wells, most people can now avoid collecting water from unsanitary ponds.

This progress underscores the solvability of the problem when there is a convergence of partners -- communities, local government, local NGOs and international donors and NGOs. The tube well example is interesting because it shows how scale can happen when an idea catches on and the private sector (mostly small businesses) gets involved. Nearly 8 million tube wells were sunk in recent years. Roughly 1 million were paid for and installed by the UN, government and other NGOs and 7 million by families/communities themselves by hiring private contractors. The scale of this push for clean water shows how progress was made when stakeholders perceived the need for clean water and took action into their own hands.

However the reality is that each year as many as 70,000 people still die of diarrhea in Bangladesh. In India the figures are astronomically higher, exceeding 450,000. In fact a few days ago there was an all-too-familiar report in the local Bangladesh paper that five people had died of diarrhea. This story demonstrates the significant challenge the people of Bangladesh still face.

One of the unfortunate and unforeseen side effects of the installation of the millions of tube wells is that a fair proportion of the wells are infected with naturally-occurring arsenic. Many programs have emerged to test and mark the wells, but large-scale solutions to rectify the problem are not yet in place. I did see several arsenic removal technologies of varying cost, but the very expensive options would be hard to bring to scale without large donor support. There were also other less expensive arsenic removal technologies that are still being tested that might hold promise in the future.

Overall the successful programs that I did see dealing with arsenic removal came about through contributions from the community level, local government and outside donor support.
Besides the arsenic problem, greatly improving sanitation and hygiene will be essential to further reduce WASH-related disease and sickness and improve the quality of life for the people of Bangladesh and West Bengal. The governments in both countries have made promoting sanitation a priority. Unfortunately, many challenges exist on the ground related to education about sanitary toilets and appropriate hygiene. There was limited use of "infotainment," (using entertainment, such as television shows to pass key health and hygiene messages), even though some "infotainment" pilot projects appeared effective. Also there were an insufficient number of community health and hygiene promoters. The result is that people are not constructing or maintaining toilets or practicing good hygiene (such as washing their hands with soap). I did visit several communities that had achieved 100% WASH coverage. The trend in those communities was strong local leadership, active community health and hygiene workers and effective leadership from so-called "child brigades" to pressure the community into action. One idea being floated is to employ these local leaders as a cadre of "barefoot consultants" hired by other villages and local NGOs to greatly scale up these successes.

Some of the most exciting work I saw in the field was improvements to the quality of WASH in schools facilities. In one of the schools I visited, the children had been involved in the design of their own toilets. The girls demanded a separate changing room where they could have privacy and an adjacent incinerator for safe disposal of sanitary pads during menstruation. Before these programs were in place many of the children missed school, walking home to use the toilet. Girls in particular would often miss three to four days a month of school, sometimes even missing exams.

I feel that it is possible for communities in Bangladesh and West Bengal to continue to improve their WASH conditions if they can enhance community leadership and capacity for WASH. There is a great opportunity to share success stories and best practices. Let's not forget the power of increasing the role of children and adolescents. It's equally important to recognize sanitation and hygiene as a matter of status and use it as a tactic to motivate people towards behavior change. There is a need to embed messages related to status into communities, so people will prioritize sanitation and hygiene.

Overall, I've been amazed at how much is happening on the ground. Despite the multitude of WASH problems, the issue seems entirely solvable here. Sanitary products are available everywhere, at reasonable prices and are accessible to almost everyone, except for the extremely poor and vulnerable. (I actually saw some very good examples of how motivated communities found ways to help out the poorest members of their communities). Communities transform with access to WASH--health improves, new job opportunities arise and more children finish school. I hope that donors take notice of this transformation and work with the people of Bangladesh and West Bengal to put this issue to rest once and for all.

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john deason dentist office

As time goes on I am getting more responsibilities in the clinic.  As of late, I have been working with a Zambian dentist named Ba Ian (Ba means Mr. or Mrs.).  He is a wonderfully kind and patient man that is very good at explaining his work.  A small skinny man in stature but hold tremendous respect with his patients; always keeping a smile on his facem, he whistles and tells his patients jokes to keep them at ease.  There is much you can take from his patient-provider interaction. 

He allowed me to assist him in his work, which sadly in Zambia is very simple.  If you have a tooth ache, 9 times out of 10 it a cavity (which gets marked down as chronic pulpitis), and a cavity equals extraction.  So needless to say, Ba Ian often refers to himself as a butcher since he mostly pulls teeth.  In helping him, I have actually pulled some as well.  He likes it if I have a rounded view of the job.  It’s actually no where near as difficult as it sounds (as apposed to the old cliché).  Teeth come out rather easily once you know how to pull; granted Ba Ian only gives me the “easy patients.” 

My chief job in his office is to write down the chief complaint with diagnosis as he goes around checking the patients in the room.  Generally he has four to five patients at a time and interacts with them all at once.  As you can guess privacy isn’t as big for everyone here as it is in the states.  Once he has diagnosed everyone, he gives them each a shot of local anesthetic (generally benzocaine or lidocaine) and has them all wait outside.  He calls them in one by one and does what needs to be done, then has them all wait together again as I collect the medicine they need post-op (which is simply and antibiotic and Panadol, what they call Tylenol).  The biggest reason for me collecting there meds (because they could simply walk to the pharmacy themselves) is that he wants to minimize their overall wait time so they can quickly get home without feeling so dizzy or sick.  Since I have instant access to the dispensary and know exactly what he needs, things go much faster and we can council the patients then and there and send them home knowing they got what they needed.

Besides the clinic, I was able to look in on a rare experience that few Americans get to see.  Sadly, the mother of Ba Leonard (the head cook, but also essentially main person in charge of the estate when the Hamby’s aren’t here) passed while we were here.  It wasn’t a complete shock since she was very old, but the parting was still difficult for the family.  Leonard’s son Harold took over in his stead for awhile.  He is doing a magnificent job.  There is no doubt that we are well fed.

We were invited to the funeral service the following Monday after her passing.  As with many things in Zambia, this service took a long portion of the day.  Throughout the entire time, both in the viewing of the body, traveling to the burial site, and finally laying her to rest, the Kasibi choir (whom I have mentioned in an earlier blog) stayed by her casket and sang church songs in Tonga.  Once the viewing had ended everyone packed into every car available and rode a long way down a rough dirt road to the grave site.  Once we got out (and stretched, since we where in the back of a ford ranger with 9 other Zambians) we walked through a grove of trees and say a large crowd already gathered there singing.  It was simply beautiful.  I’ve said before, everyone in this country was born able to sing and nothing could be more true.  All the men gathered on one side and the women on the other and they formed a large circle around the site.  Every song was in Tonga and in each a four part African harmony.  I’ll never hear the likes of such music again! 

Once the body was buried, which was a task in and of itself since concrete and tin had to be laid upon the casket to prevent any animals from digging anything up, they began speaking in turns.  There was a translator there for our benefit.  The most striking thing said was from one of the church elders.  As he spoke, he said, “Her spirit will not remain on earth as a ghost to haunt us as our grandfathers have taught us.  No, she will go to the place where all spirits go, and that is to heaven with Jesus!  Here at this time you have the choice to accept this or not; accept the truth or choose to believe your grandfathers!”  I was deeply moved at the display of the man’s faith and that here on the other side of the world, God’s people can still be found. 

Once everyone has spoken they began to call those in the family and others that were close family friends to come up and place flowers on the grave.  I was honored to have my named called with the rest of the Americans staying at the mission.  Once the flowers had been placed, a truck (lorry) pulled up carrying a good number of Zambians.  They instantly ran for the grave and began wailing and falling to the earth beating it with their fists.  Some in the crowd joined them.  I had never seen the likes but certainly wasn’t offended by the gesture.  Just as in all other things, it shows the outward expression of emotion that these people display.  I wish more people could be more like that.  It gives great peace of mind to see how someone is feeling so clearly.

After all the wailers stopped, a few personal effects of the deceased were placed amongst the flowers and we parted.  The rest of the day was rather somber.  I was exhausted emotionally along with everyone else and turned in early that night.  I was able to still take in the words the elder said which comforted me greatly.  

The more I see into the lives of these people, the more I find that I love them.  From the kind jokes to cheer a patient to the broken hearted cries in the middle of an African savannah, these people show you sincerely who they are and welcome you into their lives to share in their struggles and joys.  God has greatly touched me with this opportunity to know people so open and kind.  Again, as always, I pray I can do my best to play a role in His great works.

hunt 2 health fair

Since the start of my internship, I have already experienced so much about health administration from a rural health perspective and have had the opportunity to be involved with some amazing projects that assist the county’s rural population.

My internship is located in Cocke County, Tennessee with Rural Medical Services, Inc (RMS).  RMS has clinical centers located in both Cocke and Jefferson County and serves the surrounding counties.  While the Appalachian region, which RMS serves, is rich in cultural heritage and traditions, it is also often plagued by high levels of poverty and low levels of education.  In April 2010, the Newport Micropolitan Area reported 2,190 people unemployed resulting in a 13.4% unemployment rate, down from the March unemployment rate of 15.7%. According to the most recent estimates from the State of Tennessee, Cocke County has an average high school graduation rate of 61.2%, under the state average of 75.9%; Cocke County also has only 6.2% of the population that holds a Bachelor’s degree or higher.  Cocke County has  a population o 7,426 of 20.6% of its population is below the poverty level.  

My first day at Rural Medical Services (RMS), I was able to attend the both the monthly staff meeting and the Board of Directors meeting.  The staff meeting included all providers from each of RMS’s five clinical centers, along with the CEO, CFO, Operations Director, and the Human Resources Director.  Although RMS is a health system, the clinics are run with an element of autonomy at each center (the CEO jokes that he calls each center his “little fiefdoms”).    In addition to clinical responsibilities, providers are charged with the administration of their clinics.  Reports were given from the Medical Director, the CEO, CFO, and Operations Director.  Following these reports, a roundtable type discussion was held that let each provider from each center discuss any topics with which they were concerned.  An interesting topic that was discussed at the meeting was the passage of the new health care reform bill.  The CEO, as well as other providers, voiced concerns about the impact to their patient population as a results of the bill’s passage.  RMS experienced decreases in patient population with the changes in TennCare, RMS  and is concerned about the effect this bill may have on their patients.   It was stressed that RMS must continue to strive to be patient friendly.

The Board of Directors consists of two representatives from the patient population from each center, the CEO, CFO, Human Resources Director, and the Operations Director.  The Board meeting is run similarly to the staff meeting, but in a more formal matter with a call to order, motions, quorum, etc.  At the first Board meeting, provider patient-visit goals were discussed as well as the bid process for remodeling the Newport Center. It was interesting to learn about the bid solicitation process RMS must go through in order to remodel a facility. 

Another interesting administrative aspect that I was able to participate in was the walk-through of the Chestnut Hill Center remodeling project.  The Chestnut Hill Center is located in Jefferson County, TN across from Bush Brothers, Inc.  In May 2010, Bush Brothers, Inc. bought the facility that housed both the RMS Corporate Office and the Chestnut Hill Center.  As part of this purchase, Bush Brothers offered to relocated the clinic to an old school house located approximately half a mile down the road from the current RMS facility.  Bush Brothers, Inc.  agreed to pay for renovation of the old school to convert it into a brand new health center facility for the patients of the Chestnut Hill.  The new center will contain 7 examination rooms, a nurse’s station, 3 doctor/provider offices and lounge, a clinical laboratory, patient waiting room, billing center, and a procedure room.  RMS will lease the building from Bush Brothers, and Bush Brothers (in addition to paying for the renovations) has forgiven the first year lease payments for the facility.  RMS and Bush Brothers has a long standing relationship in the community and Bush Brothers viewed this remodeling project as a way to give back to the residents of the Chestnut Hill community.

The second week of my internship included helping with the annual RMS Health Fair held at the Lincoln Ave Baptist Church in Newport, TN and La Gran Commision Baptist Church in Morristown, TN.  These health fairs bring a number of services to the community that they would not otherwise have access to such as lab work, physical exams, pap smears, prostate exams, mammograms, eye exams, bone density scans, spinal screenings, and hearing exams in addition to health resources from other area organizations.  All these services are provided free of cost to the community!  Although the fair didn’t start until 9am, many people were waiting in line as early as 6 am to make sure that they could be seen and it was apparent that many of these people relied on this health fair to receive their health care. 

My main project for the summer is to conduct both patient and employee satisfaction surveys.  The patient survey asks a variety of questions to determine the overall patient satisfaction with both their respective clinical center and the RMS system as a whole.  For example, one question asks patients to assess the level of satisfaction of the centers was “Please rate the treatment received at this facility.”  Patients completing the survey rate their level of satisfaction on a scale of one to five, with one being very satisfied and five being very dissatisfied.

I have been collecting the surveys periodically since the start of my internship, but the final collection date will be July 1, 2010.  I will record and analyze all the data and will present my findings to both RMS staff and the Board of Directors in a PowerPoint format.  I will also include an analysis of the rating percentages for each facility on a separate handout sheet.  The purpose of this survey is to help the community by showing RMS and the centers what the patient population perceives as most important and will in turn to use this input to identify and implement quality improvement initiatives.

The employee survey is set up in a similar manner, with the goal of the survey being to assess the employee satisfaction at RMS.  I will begin collecting and inputting this data during the week of June 27th, 2010 for a presentation to the staff and Board of Directors at their monthly meeting.  I think that this employee survey will be extremely beneficial to RMS because they have never done an employee survey and it will provide a good indication of the overall morale of the staff. I am anxious to see how my presentation of the survey results to the staff and Board of Directors will be accepted.  I hope the results will encourage staff and providers reevaluate reconsider how things are running administratively within their center.

June 22, 2010

Frist Global Health Leaders Arrive in Zambia

Two Lipscomb College of Pharmacy Students Send Their First Impressions of Namwalia, Zambia

Global Health Leaders Brittany Latimer and John Deason arrived in Zambia last week. This is Brittany's first time in Africa, and this is John's first time outside the United States. Though both are dealing with a touch of culture shock in Namwianga, Zambia, they report a warm welcome at the local church, a fun time with kids over food and dancing, and a challenge with the local clinic to understand how best they can translate their knowledge of clinical care given the limited resources available for the patients.

We invite you to read their blogs and see their photos!

Brittany Latimer
21 June 2010: Arriving in Zambia: Understanding Health Care Limitations in Namwianga

John Deason
21 June 2010: Sunday Morning Church and a First Look at the Clinic: John Deason in Zambia

Water=Hope Campaign at Darien Lake and Philadelphia: End of the First Leg of the Tour with Impressive Results!

Philly Vols 

Brande Jackson is keeping us up to speed with blogs and photos from each stop on the tour. We are excited to see the numbers of volunteers continue to increase as well as the new members and donations! We had our best night ever in Philly -- with wonderful volunteers, fans, and activists. Read the blog:

22 July 2010: Water=Hope at Darien Lake and Philly: Bringing the First Leg of Tour to a Close!

We need your donations. Donate today to Water=Hope Campaign. We will be using your dollars to build wells around the world, and we will be announcing which countries those wells in which those wells will be built in the next few days.

Follow the Water=Hope crew and volunteers on the road on our Facebook page.


JED signature 

Jenny Eaton Dyer, Ph.D.

This past week I was involved with the coordination and follow through of community health fairs on the island. These health fairs are vital for the public in that they enable us to reach out to those living on the island and perform various health screenings for people who do not understand the importance of and/or do not have the funds to get these health screenings on their own. 

Blood glucose tests and blood pressure readings are administered at the health fairs.  Diabetes and high blood pressure are prevalent on the island.  I was able to perform over 200 blood sugar tests and blood pressure readings last week.  In addition to testing I was also able to inform people who came to the fairs on the importance of monitoring their blood pressure and ways in which they can manage high blood pressure.  Likewise, I was able to educate those with high blood sugar about diabetes and ways to keep their blood sugar level in control.   If either test turned out to be extremely high I referred them to Clinica Esperanza where I am currently working so they can be more thoroughly examined and when appropriate receive further care or medication.  At Clinica Experanza, no one is turned down due to their inability to pay so if they can get transportation (another barrier) they will be seen by a doctor at the clinic. 

Health screenings are an important component of public health.  By planning and implementing these health fairs I am able to reach a number of communities and interact with people that are far from the clinic and might not otherwise seek out these sorts of tests or even know the significance of such tests.

Many of the people I spoke with did not understand what diabetes is much less how to control it. This is a real problem on the island because much of the diet consists of fruits and non-complex carbohydrate (white flour) products which are known to contribute to spikes in blood sugar levels.

 I am organizing and will conduct three more health fairs this week and have also put together a program on nutrition. I will be conducting this class at the clinic to inform people on the importance of making health conscious food choices.  For example, soda (soft drink) consumption is huge here so hopefully through this class I can help people understand how what they put in their body relates to their health.


June 22, 2010

by Brande Jackson

Our show at Darien Lake - located between Buffalo and Rochester - had us a little concerned about being able to recruit volunteers, since it is a bit of a drive from either city. We were excited to have a great crew of volunteers come out and join us: a mother, daughter & aunt team of Susan, Carol and Melissa, as well as Corey, Chelsea, Cary and Lyndsey, who are a combination of friends, sisters and fiances that all drove into from Rochester!  Our team did great, helping us sign up lots of new supporters and raising lots of money for our well building projects, working all night to talk to Brad fans about the importance of clean water.

Darien Lake Vols

We got a lot of support from the crowd from the minute the doors opened until the very last fans left the venue; Nick and Francis, pictured below, kept talking to us long after security ushered everyone out and loaded up on Water = Hope materials to help spread the word among their friends in Buffalo.

Nick and Francis_darien lake

An overnight bus trip brought us into Philly in the morning. On a personal note, I’ll admit to some bias: I love doing shows in Philadelphia, I’ve always gotten a lot of support for the campaigns I’ve worked from the fans there, and everyone seems to be in a perpetually good mood! Our show Saturday night lived up to my expectations, giving us the biggest night we have had yet on the tour.

Our night in Philly was a direct result of an AMAZING volunteer crew that we can’t thank enough: Bill and Brianna are high school students and friends who worked so hard all night that it felt like we barely saw them, LeeAnn is a huge Brad Paisley fan and supporter of water initiatives like this, and was a huge help at our busy booth, Neil and Yang are cousins; Neil is an exchange student from China and Yang took a train up from Washington DC just to join us and help out!

Philly Vols

Then we had ‘the girls’: Angelina and Danielle are old friends who frequently volunteer together, and Sara, Angelique, Samantha and Rebecca are all friends and in high school. Both groups of ladies took to the parking lots to talk to the tailgating crowd before the doors opened, and they took on our ‘friendly challenge’ of which volunteer could sign up the most volunteers with a passion. Early on, it looked like Angelina and Danielle would take home the Water = Hope hoodie prize (together, the two of them signed up well over 300 new supporters!) but the sister team of Sara and Angelique edged them out; they signed up 200 new supporters EACH, a record for the tour! 

The crowd in Philly was full of love for Water = Hope; fans are really excited about our well building project, loving the idea of country fans working together to bring water to a community that needs it. We had our biggest night yet both in new Water = Hope supporters and in the money we were able to raise for the wells, and we also signed up lots of new Philly volunteers to join our incredible team of campaigners!

In the meantime, there are all sorts of ways to support Water = Hope: text H2O to 25383 to give $10, and you can sign up and a part of one our amazing volunteer teams by You can also check out more photos from the tour (and tag yourself if you are in them!) on our Facebook page

Namwianga, Zambia

brittany latimer_zambia 1

Day One: The Clinic

This is my first time traveling to Africa, so for me it is a very exciting time.  I wanted to have a very open mind, but I had no idea what to expect.  In only a week I have discovered so many cultural differences.  The main differences I noticed were time, transportation, and friendliness.  In Zambia the people are not concerned about being punctual.  The people are never in a rush and they don’t mind waiting.  As compared to a pharmacy in the US where people want their prescription filled in fifteen minutes or less.  Mostly everyone walks to where ever they need to go since gas is about $9 a gallon here.  Also you have to be a great visual learner and use a lot of landmarks to remember where you’re going because there are no street signs.  There are just a lot of dirt paths that start to look the same.  The Tonga people are so friendly and peaceful.  Zambia is very peaceful, and the people greet you wherever you go.  Here everyone looks out for one another and it feels very much like a community. 

One of the biggest differences that I have noticed is healthcare.  I saw this first hand when I went to the healthcare clinic in Namwianga.  The clinic opens at 9 am, after the workers morning devotional, closes for lunch from 12:30-2 pm and then closes for the day at 4 pm.  They are open from 9-12 on Saturday and only open for emergencies on Sunday.  My first day there I worked in the pharmacy with another Lipscomb pharmacy student, John Deason, and the dispenser, Michelle.  They don’t even have a pharmacist, just a dispenser which is the equivalent to a pharmacy technician.  A dispenser has to school for two extra years after high school and has a general knowledge of the medications.  Once a patient sees the clinical officer they go straight to the pharmacy with their prescription and the dispenser fills the prescription.  They don’t collect any payment. 

Recently there was a new law made that any patients that come to the clinic do not have to pay.  They do not pay for medicine or to see the “doctor”.  This has made things quite difficult because the clinic basically runs off donations since they do not receive that much money from the government.  Therefore the pharmacy is very under stocked since they only receive one shipment at the beginning of the month.  They have less medicine than two shelves of medicine in a pharmacy in the United States.  Once they run out of medicine they have to do their best to substitute it with something else or the patient is out of luck.  They only had a couple of antibiotics.  For example if a prescription is written for Amoxil (because most of the prescriptions are in brand name, not generic) and the medication is not in stock, it will be substituted with Chloramphenicol.  Sadly, chloramphenicol is only reserved for very serious infections and is more of a last line agent because of its toxicity.  However since it is so cheap it is used a lot in third world countries.  Since they have so few resources they can’t take a lot of factors into consideration when choosing an antibiotic.  Although it may not be the optimal treatment, I am just thankful that at least the people here are getting some form of treatment. 

The most used prescription was paracetamol (which is also known as acetaminophen) because most people carry packages on their head or back if they’re not carrying their babies.  Some diseases don’t even seem realistic to treat here in Namwianga since it is a very rural area.  HIV/AIDS patients seem almost impossible to treat at an optimal level.  They send workers from the clinic out into the villages to try and get people to come into to get their medicines.  Also it’s hard to keep medicines in stock, because they have little money to work with.  Most people don’t have refrigerators.  After a suspension is mixed up for a child it is supposed to be stored in a refrigerator, but what do you do if you don’t have one?  We are just so blessed here in the United States.  Yes we may spend the most money on healthcare than any other country and still not have the best outcomes, but we have so many more resources and are so blessed.   

Day Two: The Patients 

The second day at I was at the clinic I observed the clinical officer working.  You may be asking yourself what is a clinical officer?  A clinical officer is equivalent to a physician’s assistant in the United States.  They don’t have many doctors here, so clinical officers serve as doctors and are at the highest end of the spectrum.  There are normally two clinical officers on duty but since one here at Namwianga is on leave, we are left with only one.  As soon as the clinic opens there is already a line of about five to ten people long.  Each patient has an exercise book where the clinical officer and nurses chart.  They keep all the patients vital signs in there along with their diagnosis, prescriptions, and any notes that they may have.  Once the patient has seen the doctor and/or gone to the pharmacy they turn their books back into the record room where they are kept. 

The clinical officer’s door is always open so patients don’t receive much privacy unless it is a highly sensitive issue.  One major difference is that an entire family will come in to see the clinical officer as opposed to parents seeing their personal doctors and their children going to a pediatrician in the United States.  It’s much easier for the family but it can be somewhat of an inconvenience

There were a lot of patients coming needing wound care or complaining of previous wounds.  There were three very memorable experiences that stuck out in my mind.  The first experience involved a man’s two young sons.  The younger son was less than 10 years old and had an inguinal hernia.  He was referred to a hospital in order to have surgery to repair the hernia.  The older son had a form of warts that started all the way in his left armpit, migrated up his shoulder onto his neck, onto the left then right side of his face and onto his chest.  He has had the warts since birth, but it has been spreading over the years.  The second experience included a lady who was in so much pain that she was doubled over and had to be carried out of the car to a wheelchair into the office.  She looked very emaciated and it was very unnerving to see her in so much pain.  She was HIV positive and possibly even had AIDS.  She had not yet started on her antiretroviral drugs and since she was in such critical condition she was referred to the closest hospital for treatment.  One woman came in with a prolapsed uterus and had to also be referred to a hospital for surgery.  There are so few resources that after the clinical officer examined the woman on the examination table he wasn’t able to change the sheets. 

The line of patients seemed to be never ending.  No matter how many people the clinical officer managed to see, the line only seemed to get longer.  The dentist had to take ten to fifteen patients in order for them to be able to get through all the patients in time.  The Clinical Officer had no reference materials in order to double check his initial diagnosis or to check the dosing of a medication.  He totally relied on his memory for everything.  He also didn’t have a peer that he could consult.  He was pretty much on his own.  It was quite an interesting experience to see firsthand.  The staff at the clinic has very few resources to work with, but they make do with what they have and try to do their job to the best of their ability. 


John Deason_pharmacy in zambia

           This is my first blog posting on my trip in Zambia.  I’ve been in one week so far but it has seemed much more.  Things operate so differently from how they do in the states, especially if you have never left the country!  My first taste of Zambia was really on Sunday since much of my first day here was just spent traveling.  We traveled to a small village called Kasibi where we attended church.  It was one of the most humbling services I have ever attended.  The church was no larger than the den at my parents’ house (and we don’t have a huge house).  On the walls were either tacked or duct taped posters depicting Jesus or various biblical events.  Most looked like they were thirty-plus years old and were very weather worn.  The roof was tin and full of holes.  I doubt very seriously that it kept the congregation dry during the wet season.  The benches were small and old with no backings and were only long enough to truly fit four grown men tightly. 

            Despite the meager appearance of this place, the verse “that where three or more have gathered there [God] shall be” never rang truer.  I cannot describe the absolute joy I felt the entire time I was there, from the time I was greeted in Tongan (their local language) song, to our dismissal by circling the church and having all members in attendance shake each others hand in Zambian style (which is much easier to show rather than describe).  What delighted me most was that we somehow fit 100 or so individuals in this place!  There was no room to even breathe!  I could only think how wonderful it was that so many craved the word of God. 

            Afterwards we traveled back to the village where they had prepared a traditional meal (rice, chicken, and cabbage) and had their village band play us some beautiful music on their makeshift instruments.  All of the local children gathered around the band and danced in a circle.  It’s amazing how even the children of this country have more rhythm than those that get paid to teach it in our country…

            My first taste of the clinic came on Tuesday.  All I can say is I’m not in the States anymore.  I was taken back how much they can do with absolutely nothing!  The people having a prescription for Amoxil (a very common antibiotic) had to be dispensed Chloramphenachol instead!!! For those that don’t know, in the U.S. this has been reserved as a last line drug for serious infections where there is nothing else you can give due to it being so difficult to tolerate.  In essence, we have such a richer health system we can afford drugs with much better side affects while the people in Zambia have to take whatever they can get just for a sinus infection.  It was heartbreaking…

            I wish I could say the pharmacy was the only department in need, but it didn’t stop there.  The triage station (that they called the OPD, or Out Patient Department) took the vital signs of each patient wanting to see the clinical officer (Zambia’s version of a PA).  The ear-thermometers they used to get the temperature didn’t operate that well in the cold and had to be kept in the nurse’s pocket to keep it warm enough to work.  In addition, they were out of disposable covers so the tips were caked with earwax because they didn’t have enough alcohol pads to clean them in between patients.  They had only one size needle for all injections (23 gauge) which could be a little painful even to the tough patients. 

            God has certainly led me to a country of his people great in need.  I can only pray that I can be his humble servant and give back the blessing that God has bestowed me to his children he so dearly loves.


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